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Southam Saddles © 2014


Site by Charlie Fletcher

SADDLE ROUTINE CHECKS

We are happy to check the fit of your existing saddle however if you have had your saddle fitted or checked by another SMS QSF within the last 12 months we recommend you continue with their services. If you still wish to use our services please note that we are obliged by our code of conduct to discuss this attendance with your original fitter to gain history and profile details. If your saddle fitter is not a SMS QSF then this condition does not apply.

When you buy a new saddle from us, we recommend a re visit within 3 months of purchase. This re visit (if done within 3 months) will be charged at £20 plus mileage.

If your existing saddle needs to be taken away and then brought back to check any adjustments made then only a minimal re visit charge of £20 will be applicable.

ALTERATIONS & REPAIRS

Saddle alterations in many instances can be done at your yard but in some instances they will need to be worked on back at our onsite workshop.
The workshop provides saddle repairs such as replacement girth straps and stitching as well as flocking alterations.

For any major alterations and repairs and to protect your warranty we will return the saddle to the original manufacturer.

The saddle will need to be brought back out to you to be tried back on the horse to make sure the alterations are correct and in this instance only mileage will be charged and further callout charge will not apply.  Alterations and repairs are priced individually and start from £20.

AFTERCARE & SERVICING

Once you have had your saddle fitted we recommend your saddle is checked at regular intervals or at least annually. To help you manage this we will text you when your saddle check review is due. It is important to remember that horses do change shape dependant on age, time of year, changes in work, diet even a change of home or rider can make a difference. Using a weight tape may help you assess this, as a general rule a 5 - 10 cm change up or down may affect how your saddle fits so it might be worth a phone call to discuss its fitting further.

Please be aware if you choose to have an alternative saddle fitter to check a saddle purchased from ourselves and they proceed to adjust the saddle this will void our responsibility for its future fitting and therefore any comeback should any problem arise regarding its fitting.

PAYMENT AND RETURNS

We accept payment in cash or by credit/debit cards (excluding Amex)

All goods and services purchased require payment in full at the appointment.

Deposits are taken on all saddle orders, for synthetic saddles a minimum of £200, for leather saddles a minimum of £500 is required, payment in full is required for any special offer or discounted saddles.


WE OFFER A 7 DAY TRIAL ON ALL NEW SADDLES! SATISFACTION OR YOUR MONEY BACK.

So you can truly test ride your new saddle and whether you've had it fitted or purchased directly from our stock room the 7 day rule still applies.

All returned saddles are subject to inspection and a restocking charge may apply if over used, worn or marked. Any seriously damaged saddles will not
be refunded.

CALCULATED FROM SOUTHAM WARWICKSHIRE

FITTING FEE
PER HORSE

SADDLE FITTING & ROUTINE CHECKS

MILEAGE CHARGE

TOTAL CALLOUT


Area 1: 0 - 5 miles

£50.00

NO CHARGE

£50.00

Area 2: 6 - 10 miles

£50.00

£5.00

£55.00

Area 3: 11 - 20 miles

£50.00

£10.00

£60.00

Area 4: 21 - 30 miles

£50.00

£20.00

£70.00

Area 5 31 - 45 miles

£50.00

£30.00

£80.00

PRICE LIST


More than 3 horses on the same yard = £45 per horse